Welcome to Callem Studio
Callem Studio is a comprehensive platform for building, deploying, and monitoring AI-powered voice agents. Design conversational workflows, connect agents to phone channels, launch outbound campaigns, and track performance — all from a single interface.Platform Overview
Callem Studio is organized around three core pillars that mirror the lifecycle of a voice AI project:Build
Design agents, manage knowledge bases, configure tools, and create advanced conversation workflows.
Deploy
Connect agents to phone numbers, configure SIP channels, and launch outbound calling campaigns.
Monitor
Review call recordings, analyze performance metrics, and set up real-time alerting rules.
Build
Create intelligent voice agents with full control over conversation logic, knowledge, and integrations.Agents
Configure voice agents with LLM prompts, TTS voices, STT engines, and advanced settings like background sounds.
Knowledge Base
Feed your agents structured content — text, documents, or URLs — for accurate, context-aware responses.
Tools
Define custom functions and API integrations your agents can call during conversations.
Workflows
Design multi-step conversation flows with a visual node editor for complex call scenarios.
Deploy
Bring your agents to production with telephony channels and automated outbound campaigns.Channels
Assign phone numbers to agents, configure SIP trunking, and manage inbound/outbound routing.
Campaign
Launch outbound calling campaigns with contact lists, scheduling, retry logic, and real-time progress tracking.
Monitor
Track every call, measure KPIs, and stay on top of anomalies with real-time alerts.Calls & Transcripts
Browse call history with full transcripts, recordings, call analysis, and engagement status.
Analytics
Visualize call volumes, durations, success rates, and custom metrics with interactive dashboards.
Alerting
Define threshold-based alerts on any metric, schedule evaluation windows, and receive email notifications.
API Access
Integrate Callem Studio data into your own systems with a secure REST API.API Reference
Generate API keys, authenticate with Bearer tokens, and programmatically access calls and knowledge base data.